Louise Donovan’s Post

Important news for EU Member States, managing authorities, and beneficiaries! 🌟 European Commission has released a comprehensive toolbox to support communication about the operations of strategic importance in the 2021-2027 period. This valuable resource addresses frequently asked questions and provides examples to ensure visibility of key operations across the EU. 🚀 Stay updated with the latest revisions and translations, empowering effective communication and collaboration. #EUregionalpolicy #StrategicOperations #CommunicationToolbox

Important news for EU Member States, managing authorities, and beneficiaries! 🌟 European Commission has released a comprehensive toolbox to support communication about the operations of strategic importance in the 2021-2027 period. This valuable resource addresses frequently asked questions and provides examples to ensure visibility of key operations across the EU. 🚀 Stay updated with the latest revisions and translations, empowering effective communication and collaboration. #EUregionalpolicy #StrategicOperations #CommunicationToolbox

Important news for EU Member States, managing authorities, and beneficiaries! 🌟 European Commission has released a comprehensive toolbox to support communication about the operations of strategic importance in the 2021-2027 period. This valuable resource addresses frequently asked questions and provides examples to ensure the visibility of critical operations across the EU. 🚀 Stay updated with the latest revisions and translations, empowering effective communication and collaboration. #EUregionalpolicy #StrategicOperations #CommunicationToolbox

#OutNow: Public Communication Scan of the United Kingdom: Using public communication to strengthen democracy and public trust ⤵️⤵️ Against a backdrop of polarisation and misinformation, the UK Public Communication Scan examines how the UK Government Communication Service (GCS) is enhancing its communication function to increase citizen engagement, bolster public trust, and improve policy outcomes. The findings and recommendations are relevant for all governments considering public communication as a fundamental tool for #ReinforcingDemocracy. See https://lnkd.in/e7V7kMER This report builds on the work of the OECD Reinforcing Democracy Initiative, which offers evidence-based guidance and shares international best practices to assist countries in strengthening democratic values and institutions #UKGovComms Keep updated on the most recent research and events on public communication by becoming a member of the OECD’s Public Communication Network Platform - a global community for government communicators. Send us a request to join: https://lnkd.in/etVT55uj

What is the secret to good development communication? In a recent article by The SDG Communicator, GlobeScan Director, Perrine Bouhana explains the importance of collaboration among government, businesses and NGOs for communicators to earn public trust. Perrine uses GlobeScan data to explore the role of regional context in understanding the lack of trust in government and how localized communications can be supported through research. Learn more and read the full article here: https://lnkd.in/eiGN9wYd

Answer: a) Implementing a citizen feedback mechanism to gather and address public concerns. Explanation: Implementing a citizen feedback mechanism allows the government to gather public input and address concerns effectively, thereby improving public service delivery and enhancing citizen engagement. This strategy demonstrates the government's commitment to listening to and valuing citizen feedback, which helps identify areas for improvement and address public concerns promptly. By implementing a feedback mechanism, such as a dedicated hotline, online portal, or citizen survey, the government can collect valuable insights, identify service gaps, and make data-driven decisions to enhance service quality. This approach fosters a participatory and responsive governance model, promoting citizen trust, satisfaction, and engagement in public affairs.

Today the European Commission has adopted a new Communication on Enhancing the 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐩𝐚𝐜𝐞 - #ComPAct - which proposes concrete actions to help #PublicAdministrations meet the needs of people and businesses across Europe. The Communication was presented to the press by Commissioner for Cohesion and Reforms, Elisa #Ferreira. ComPAct is the Commission's first ever comprehensive set of actions to support the #modernisation of national administrations and to strengthen their cross-country collaboration so that they can address common challenges together. The Commission proposes 25 actions to: ➡ Foster cooperation amongst public administrations to prepare for current and future challenges (Pillar 1 – 𝐓𝐡𝐞 𝐏𝐮𝐛𝐥𝐢𝐜 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 #𝐒𝐤𝐢𝐥𝐥𝐬 𝐀𝐠𝐞𝐧𝐝𝐚). ➡ Strengthen the capacity of public administrations for their digital transformation (Pillar 2 – 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐟𝐨𝐫 𝐄𝐮𝐫𝐨𝐩𝐞'𝐬 #𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐃𝐞𝐜𝐚𝐝𝐞). ➡ Strengthen the capacity of public administrations to drive the green transformation and build resilience (Pillar 3 – 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐭𝐨 𝐥𝐞𝐚𝐝 𝐭𝐡𝐞 #𝐠𝐫𝐞𝐞𝐧 𝐭𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧). For example, the ComPAct will support public administrations in assessing and reducing their organisational carbon footprint. Find out more here 👉 https://lnkd.in/ePJwcjKT Veerle Nuyts Arianna Podestà Francesco Leone Andreana Stankova Jerneja Jug Jerse Preben Aamann Desislava Apostolova Dessislava Velikova Katie Owens